| We accept Visa, Master Card, & Discover through the highly rated, secure, & PCI compliant Authorize.net, a division of Cyber Source. This is the same payment gateway used & trusted by over 212,000 merchants, including Amazon.com, & was our first choice due to the fact that Authorize.net uses the most advanced, updated technology currently available to deter credit fraud, & keep our valued customers’ credit card information secure.
At TLC, every order is treated with priority & care. Your order is important to us & our goal is to get your product to you as fast as possible. Due to the fact that we custom design & fill most of our pillows on an individual basis, you can expect to receive your pillow(s) in approximately 3 weeks. The holidays present an additional set of challenges; if you are ordering our pillows for gifts, or have a certain deadline date to meet, please email us first to find out how long production should take until your product is ready to ship.
Due to the weight of our pillows, we discovered it was most cost effective to ship them to our customers via USPS Priority Mail. Your exact total will be calculated and displayed before you confirm your order.
If you have special instructions for delivery, or if your order is a gift, & you would like the invoice to be left out of the shipment, please let us know that in the 'Comments' section of your order... your email confirmation will then be your receipt.
*Ohio residents pay sales tax,
which will be added at check out. There is no sales tax on out-of-state orders.
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All of our pillows are custom sewn, filled, & embroidered on an individual basis. Your pillow will arrive 1-3 days from the day it is shipped to you, but may take two to three weeks from order date to be completed. We value your business & patience as we create your TLC pillow, & look forward to serving you in the future!
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